Wireless / Bluetooth Issues
Fix WiFi connectivity and Bluetooth problems on your MacBook.
About This Service
WiFi and Bluetooth connectivity problems can severely impact your productivity, preventing you from connecting to networks, using wireless peripherals, or enabling features like AirDrop and Continuity. These issues can be caused by software problems, antenna damage, logic board faults, or failed wireless modules. Our technicians diagnose the specific cause and perform the appropriate repair, from software fixes and antenna replacement to logic board component repair. We test both WiFi and Bluetooth functionality thoroughly, including signal strength, connection stability, and range.
Before booking a repair, try resetting your network settings (System Settings > Network > WiFi > click on your network > Forget This Network, then reconnect). Also try resetting NVRAM and SMC. If issues persist after these steps, hardware repair is likely needed.
What's Included
- Wireless connectivity diagnosis
- WiFi and Bluetooth module testing
- Antenna continuity and signal strength testing
- Logic board wireless circuit inspection
- Antenna cable replacement if damaged
- Wireless module repair or replacement
- Software and firmware updates
- Range and connection stability testing
Common Symptoms We Fix
If you are experiencing any of these issues, this service may be right for you:
- WiFi not detecting any networks
- Frequent WiFi disconnections
- Bluetooth not finding or pairing with devices
- AirDrop not working
- Wireless/Bluetooth option greyed out in settings
What Makes Us Different
Book This Repair
Price includes labour, parts, VAT, and insured delivery
2-4 business days
Full 1-year warranty on all wireless and Bluetooth repairs.
Have questions? Contact us
How Does the Process Work?
Book Your Repair
Select your issue, followed by your MacBook model, and receive a fixed quote. If you're happy to go ahead, make your booking - and we'll get the ball rolling on our end.
Package & Collect
Package your MacBook safely in a plain cardboard box with bubble wrap. On your chosen collection day, Royal Mail will attend, and bring a label addressed to our store.
Repaired & Returned
Your Mac will be assessed by our skilled technicians, and repaired as agreed. Once your Mac has passed testing & diagnostics, an invoice is emailed across; once paid, your Mac is posted the same day with Royal Mail Special Delivery.
Frequently Asked Questions
Why is my MacBook WiFi greyed out?
A greyed-out WiFi option usually indicates a hardware failure with the wireless card or antenna. This cannot be fixed with software and requires professional repair.
Can you repair both WiFi and Bluetooth if both are not working?
Yes, WiFi and Bluetooth share the same wireless module in MacBooks, so if both are failing, a single repair usually fixes both issues.
How long does a wireless repair take?
Wireless repairs typically take 2-4 working days depending on whether the antenna, module, or logic board components need attention.
Why does my MacBook WiFi keep disconnecting?
Intermittent WiFi can be caused by antenna damage (often from hinge wear), failing wireless module, or software issues. We diagnose the specific cause before recommending a repair.
Have more questions? Contact our team or visit our Knowledge Base.
Ready to Get Your MacBook Fixed?
Book your wireless / bluetooth issues today and get your MacBook back to full working order. Free nationwide collection and delivery included.
Book Wireless / Bluetooth Issues Now