About This Service
Software problems including slow performance, frequent crashes, application errors, and boot issues can often be resolved with a clean macOS installation. Our macOS reinstallation service backs up your data (if requested), performs a clean installation of the latest compatible macOS version, and can migrate your data, applications, and settings back after the installation. This provides a fresh, optimised system while preserving your important files. We also offer secure data wiping if you are selling or recycling your MacBook and need all data permanently erased.
A clean macOS installation can resolve many persistent software issues. However, if problems continue after reinstallation, this indicates a hardware fault that requires separate diagnosis and repair. We can perform both if needed, ensuring your MacBook runs perfectly.
What's Included
- Data backup before reinstallation (if requested)
- Clean macOS installation on freshly formatted drive
- Latest compatible macOS version installed
- User account creation and setup
- Data and application migration (if requested)
- Driver and firmware updates
- System optimisation and performance tuning
- Post-install testing and verification
Common Symptoms We Fix
If you are experiencing any of these issues, this service may be right for you:
- MacBook running extremely slowly
- Frequent application crashes
- Kernel panics and system freezes
- Malware or adware infections
- Boot problems after failed update
What Makes Us Different
Book This Repair
Price includes labour, parts, VAT, and insured delivery
1-2 business days
90-day support for the reinstalled macOS system. Full 1-year warranty if combined with hardware repairs.
Have questions? Contact us
How Does the Process Work?
Book Your Repair
Select your issue, followed by your MacBook model, and receive a fixed quote. If you're happy to go ahead, make your booking - and we'll get the ball rolling on our end.
Package & Collect
Package your MacBook safely in a plain cardboard box with bubble wrap. On your chosen collection day, Royal Mail will attend, and bring a label addressed to our store.
Repaired & Returned
Your Mac will be assessed by our skilled technicians, and repaired as agreed. Once your Mac has passed testing & diagnostics, an invoice is emailed across; once paid, your Mac is posted the same day with Royal Mail Special Delivery.
Frequently Asked Questions
Will I lose my data with a macOS reinstallation?
Only if you choose a fresh install without data migration. We can backup your data before reinstallation and migrate it back afterwards, preserving your files, applications, and settings.
Which macOS version will be installed?
We install the latest macOS version compatible with your MacBook model. If you prefer an older version for compatibility reasons, let us know and we can accommodate that.
How long does a macOS reinstallation take?
macOS reinstallation typically takes 1-2 working days including data backup and migration if requested. The actual installation takes a few hours.
Can you remove malware or viruses?
Yes, a clean macOS reinstallation completely removes all malware, viruses, and unwanted software from your system. We also check for persistent firmware malware where applicable.
Have more questions? Contact our team or visit our Knowledge Base.
Ready to Get Your MacBook Fixed?
Book your macos reinstallation today and get your MacBook back to full working order. Free nationwide collection and delivery included.
Book macOS Reinstallation Now