Speaker / Microphone
Repairs for audio issues including speakers and microphones.
About This Service
Audio problems on your MacBook can range from crackling or distorted sound to complete speaker failure, and from muffled microphone input to microphones not working at all. These issues affect video calls, media playback, voice recording, and accessibility features like voice control. Our technicians diagnose whether the problem is with the speakers, microphones, audio codec chip, or software, and perform the appropriate repair to restore crystal-clear audio input and output. We test all audio functions including spatial audio where supported.
Before booking a repair, try resetting the Core Audio process by opening Terminal and typing "sudo killall coreaudiod" followed by your password. If this does not help, also check that your audio output is not set to an external device in System Settings > Sound.
What's Included
- Complete audio system diagnosis
- Speaker replacement (left, right, or both)
- Microphone array replacement
- Audio codec chip inspection and repair
- Speaker grille cleaning
- Audio driver and software testing
- Call quality and recording testing
- Spatial audio and surround sound verification
Common Symptoms We Fix
If you are experiencing any of these issues, this service may be right for you:
- No sound from speakers at all
- Crackling, popping, or distorted audio
- One speaker working but not the other
- Microphone not picking up voice in calls
- "No audio output device found" error
What Makes Us Different
Book This Repair
Price includes labour, parts, VAT, and insured delivery
2-3 business days
Full 1-year warranty on all audio component repairs.
Have questions? Contact us
How Does the Process Work?
Book Your Repair
Select your issue, followed by your MacBook model, and receive a fixed quote. If you're happy to go ahead, make your booking - and we'll get the ball rolling on our end.
Package & Collect
Package your MacBook safely in a plain cardboard box with bubble wrap. On your chosen collection day, Royal Mail will attend, and bring a label addressed to our store.
Repaired & Returned
Your Mac will be assessed by our skilled technicians, and repaired as agreed. Once your Mac has passed testing & diagnostics, an invoice is emailed across; once paid, your Mac is posted the same day with Royal Mail Special Delivery.
Frequently Asked Questions
Why are my MacBook speakers crackling?
Crackling speakers can be caused by physical speaker damage, dust accumulation, loose connections, or audio codec chip failure. We diagnose the exact cause before recommending replacement or repair.
Can you repair individual speakers or must both be replaced?
Yes, we can replace individual speakers if only one is faulty. We test both speakers thoroughly to ensure only necessary components are replaced.
Why is my MacBook microphone not working in calls?
This can be caused by blocked microphone ports, failed microphone hardware, or software settings. We diagnose the cause and repair or replace components as needed.
How long does a speaker or microphone repair take?
Audio repairs typically take 2-3 working days. We test all audio functions extensively before returning your MacBook.
Have more questions? Contact our team or visit our Knowledge Base.
Ready to Get Your MacBook Fixed?
Book your speaker / microphone today and get your MacBook back to full working order. Free nationwide collection and delivery included.
Book Speaker / Microphone Now