Data Recovery
Professional data recovery from failed or damaged storage devices.
About This Service
Lost access to important files, photos, documents, or projects? Our professional data recovery service can retrieve data from failed, damaged, or corrupted storage drives. Whether your MacBook will not start, your drive has crashed, or you have accidentally deleted files, our technicians use specialist data recovery tools and techniques to recover your valuable data. We understand how critical your data is, which is why we operate a no data, no fee policy you only pay if we successfully recover your files. Your data is handled with complete confidentiality and security throughout the recovery process.
The sooner you stop using a drive after data loss occurs, the better the chances of recovery. Do not attempt to run disk repair utilities repeatedly as this can overwrite recoverable data. For drives with physical damage (clicking, grinding sounds), do not power them on send them directly to us for professional recovery.
What's Included
- Storage drive health assessment
- Logical data recovery from corrupted drives
- Physical data recovery from failed drives
- Recovery from accidentally deleted files
- Data extraction from non-booting MacBooks
- File integrity verification after recovery
- Data transfer to your external drive or new storage
- Secure handling and confidentiality guaranteed
Common Symptoms We Fix
If you are experiencing any of these issues, this service may be right for you:
- MacBook will not boot and data is needed
- Drive clicking, grinding, or making unusual sounds
- Files or folders have disappeared
- Accidental file deletion or formatting
- Drive shows as uninitialized or corrupted
What Makes Us Different
Book This Repair
Price includes labour, parts, VAT, and insured delivery
3-10 business days (depending on drive condition)
No data, no fee guarantee. If we cannot recover your data, you only pay a nominal assessment fee.
Have questions? Contact us
How Does the Process Work?
Book Your Repair
Select your issue, followed by your MacBook model, and receive a fixed quote. If you're happy to go ahead, make your booking - and we'll get the ball rolling on our end.
Package & Collect
Package your MacBook safely in a plain cardboard box with bubble wrap. On your chosen collection day, Royal Mail will attend, and bring a label addressed to our store.
Repaired & Returned
Your Mac will be assessed by our skilled technicians, and repaired as agreed. Once your Mac has passed testing & diagnostics, an invoice is emailed across; once paid, your Mac is posted the same day with Royal Mail Special Delivery.
Frequently Asked Questions
Can you recover data from a MacBook that will not turn on?
Yes, in many cases we can recover data even when the MacBook will not boot. We can remove the storage device and access it directly, or repair the MacBook sufficiently to retrieve the data.
What is your data recovery success rate?
Our success rate depends on the nature of the failure. Logical failures (corrupted files, accidental deletion) have high success rates around 90%. Physical damage or encrypted drives may be more challenging.
Do I pay if you cannot recover my data?
We operate a no data, no fee policy for most data recovery cases. If we cannot recover your files, you only pay a nominal diagnostic fee to cover our time and effort.
Is my data kept confidential?
Absolutely. Your data is handled with complete confidentiality. We never access personal files beyond what is necessary for recovery verification. All recovered data is securely deleted from our systems after handover.
Have more questions? Contact our team or visit our Knowledge Base.
Ready to Get Your MacBook Fixed?
Book your data recovery today and get your MacBook back to full working order. Free nationwide collection and delivery included.
Book Data Recovery Now